Terms & Conditions

Please read all terms and conditions fully before booking your party.

By completing their payment (deposit or full price), the Buyer agrees to all conditions listed in this Sales Agreement.

IN CONSIDERATION OF THE COVENANTS and agreements contained in this Sales Agreement the parties to this agreement agree as follows:

1.   The Seller reserves the right to cancel or leave any event without refund for the following reasons:

a.   The safety or comfort of a performer or team member has been threatened

b.   There is behavior that could be potentially damaging to company property (costumes, wigs, party favors, etc.) such as smoking at the party location while our characters are present, children attempting to damage company property, etc.

c.   There is potentially damaging or dangerous weather (or the ground is saturated from previous rain) and the Buyer has not provided an indoor location

d.   Any of the information the Buyer has provided is falsified

e.   There is no parent or guardian present at the event to supervise children and party guests

f.   Another character company is in attendance (potentially compromising character integrity) that we have not been made aware of

g. The buyer has not gotten permission for our performers or team members to enter the location

2.   The Buyer acknowledges that photos taken at their event may be used for advertising purposes (unless requested otherwise by the Buyer in an email)

3.   Wish Upon a Party and it’s owners, operators, and performers assume no liability for any accidents or allergies.  As the client, you assume all responsibility and liability for all guests.

4.   Wish Upon a Party will never share any information that you provide us except to complete our services

5.   The Buyer agrees that deposits are non-refundable, unless Wish Upon a Party cancels for any reason other than those listed above, an act of God, etc.

 

 

Additional conditions for specific packages:

Poolside Mermaid Events

1. There must be at least one adult at the pool AT ALL TIMES to supervise the children, as our performer is not trained as a lifeguard.

2. Poolside Mermaids will not swim in the pool or ocean.  They will only sit on the steps or side of the water with their tail in the water. 

3. Poolside Mermaids can not walk, which means they can’t take part in any activities that require them to move to another location.

The Seller reserves the right to cancel or leave any event without refund if any of these conditions are broken.

Superhero Events

1. There must be at least one adult supervising the children AT ALL TIMES to ensure they don't get physically rough with the performers.

The Seller reserves the right to cancel or leave any event without refund if the safety or comfort of a performer or team member is threatened.

Mascot Events

There must be at least one adult supervising the children AT ALL TIMES to ensure they don't:

1. try to remove costume pieces or in any way compromise character integrity, and/or

2. get physically rough with the performers.

The Seller reserves the right to cancel or leave any event without refund if the safety or comfort of a performer or team member is threatened, character integrity is compromised, or there is no adult supervision.

By completing their payment (deposit or full price), the Buyer agrees to all conditions listed in this Sales Agreement.